Throughput & quality
OEE below plan, long changeovers, yield / scrap / rework eroding margin.
Services
Operational excellence meets digital transformation for middle and lower middle market manufacturers and distributors ($10M–$500M). Core work: multi-vendor digital stack + BMA implementation, Digital Assistants & automation consulting, VA/VE and cost extraction, ops / S&OP, Lean–Six Sigma CI, and valuation / value-creation roadmaps.
Locked offer
We are not a software-only firm. We sell other vendors’ products across the stack and put BMA operators on implementation and adoption. Vendor-agnostic: every recommendation is driven by your operations. An optional knowledge / operating layer may be part of a solution — never an exclusive stack.
Core services
01 · Digital stack
Full SaaS digital stack for middle and lower middle market companies: Website, E-commerce, CRM, CPQ, ERP, PDM, CAD, CAM, MES, WMS — plus Digital Assistants where appropriate, workflow automation, data integration, and API development. Selection, implementation, remediation, and adoption through BMA.
02 · Digital Assistants & automation
Bots and Digital Assistants for sales, customer service, and prospecting; workflow automation for email digests, pipeline reviews, meeting prep, research, and scheduled operating routines; document and analysis support integrated with tools your team already uses (CRM, email, docs, chat). Knowledge and operating systems so know-how outlasts turnover. A human always approves. We help select and implement the right multi-vendor tools — never a secret-sauce method pitch.
03 · New product & cost
From the New Product Development and Cost Extraction practice:
04 · Operations process
Sales, Inventory, and Operations Planning (S&OP) training; inventory and fill-rate balance; shop-floor reporting and control; facility startup, move, integration, and closure; re-shoring and process development; procurement — order-to-cash / procure-to-pay, least-cost-country and strategic sourcing.
05 · Continuous improvement
Value stream mapping first — one picture of how an order becomes a shipment — then Lean and Six Sigma on throughput, OEE, changeovers, yield, scrap, and rework. Enterprise cost extraction and CapEx deployment so each dollar pays back. Visual standard work so every shift runs the same way.
06 · Valuation & roadmaps
Enterprise valuation, value-creation roadmaps, diligence and integration support, market assessments, pipeline development, and sales training. Fractional or interim CEO, COO, CFO, CTO, CPO, and CSO roles when leadership gaps call for it.
Example vendor categories
Illustrative platforms only — not endorsements or exclusive partnerships. BMA remains vendor-agnostic.
Examples include ArcFlow, Unleashed, Fishbowl, xTuple, Cin7, Katana Cloud Inventory, MRPEasy, and similar systems sized for the lower middle market.
Campfire Accounting, Intuit Enterprise Suite, Xero, QuickBooks Online; Notion workspaces configured for operational KPIs when a full BI stack is more than you need.
Rules-based and constraint-based configurators for engineer-to-order and complex manufacturing; visual layers when buyers need 2D/3D selection.
HubSpot (including Gold Partner capability), Zoho, Freshdesk, Monday.com, Pipedrive, Apollo; Shopify Plus, WooCommerce, BigCommerce; voice/SMS in CRM (e.g. Aloware, Aircall).
Interconnectors and lakes sized to the team — from drag-and-drop BI for small teams to SQL warehouses when reporting load grows.
Problems we typically solve
OEE below plan, long changeovers, yield / scrap / rework eroding margin.
Product cost too high to win business — VA/VE and cost extraction typically target 10–25% product-cost reduction; stockouts and excess inventory at once.
Quotes that take days; systems held together by spreadsheets and memory.
Fractional or interim executives when the seat isn’t ready for a full-time hire.
OPEX and CAPEX justification, equipment selection, and launch so spend pays back.
Diligence, integration, market assessments, pipeline development, and sales training.
A focused assessment of your operations and technology landscape — then we scope best-fit vendors and BMA delivery together. (828) 521-0297 · sales@biltmorema.com